Product Designer / Senior Product Designer, UX
Designing experiences that move people.
A cross-functional background in aviation operations + a passion for user-centered product design, UX web, and brand systems.
About
Building products with clarity, structure, and a strong customer-first lens.
Joseph Lewis
Product Designer / Senior Product Designer, UX
I spent four years with Envoy Air — a subsidiary of American Airlines — working as a cross-functional agent in customer service, ramp operations, and gate operations. I later served as an instructor for both below-wing and above-wing teams, training agents under Envoy’s safety and operational standards.
Aviation sharpened my systems thinking, efficiency, and understanding of customer flow at scale.
Alongside that experience, I’ve built a strong foundation in UX web design, graphic design, brand development, artist management, and radio broadcasting. Designing intuitive digital experiences and strong brand identities isn’t just work — it’s passion.
Now pursuing opportunities as a Product Designer / Senior Product Designer, UX, I combine operational insight with creative execution to build products that move people.
Product Thinking
UX / UI
Design Systems
Information Architecture
Brand + Visual
Cross-Functional Ops